Unhappy campers: Pontin’s rated among the worst holiday parks in the UK

Survey reveals that smaller, family-run resorts triumph over the biggest names such as Pontin’s and Butlin’s

A new ranking of British holiday parks has placed mainstay Pontin’s last out of 19 competitors, and big names struggled while Norfork-based Potters Resorts claimed the crown.

The table, compiled by Which?, was created by surveying 1,355 members on how they rated their stays at holiday parks throughout the UK. Categories of cleanliness, quality of accommodation, customer service, facilities, entertainment, food and drink and value for money were rated on a scale from one to five.