Britannia named worst UK hotel chain for tenth year in a row

Which? survey places the group firmly at the bottom, with ‘dire, drab and smelly’ rooms, while Premier Inn retains top spot in spite of price rises

Britannia has been named as one of the UK’s worst hotel chains, after coming bottom in a consumer survey for the tenth year in a row.

The group has more than 60 hotels across Great Britain, many with illustrious histories: the Adelphi in Liverpool, for example, counted Winston Churchill among its high-profile guests.