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Luxury resort where pampered pets get a five-star service

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From Pawlates to chicken nuggets, nothing is too much trouble for cosseted cats and dogs

Hotel manager Dixie Eng stops by a room to check on an overnight guest. Classical music plays while guests sleep. Some have brought blankets and toys, reminders of home. Signs on each door give a hint of the personalities within: separation anxiety, escape artist, poo eater.

Lets see how you did, Eng says, looking around the room. You peed, you pooped. Good job, Ollie.

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